Delivery & Lead Times

Plan branded orders with realistic timelines.

Lead times depend on stock availability, artwork approval, branding method, production queue, order quantity and delivery requirements.

How lead times work

Lead times are estimated after checking product availability, branding requirements and artwork readiness.

A product may be available, but branding can still require additional production time depending on the selected method and production queue.

Quote stage

During the quote stage, Lilly White checks products, quantities, sizes, colours, branding positions, setup fees, unit branding costs and artwork requirements.

This step helps avoid incorrect pricing, unsuitable branding choices or unrealistic delivery promises.

Artwork approval

Production can only proceed once artwork, logo placement, branding method and layout details are approved.

Any delay in providing or approving artwork can affect the final delivery date.

Branding production

Different branding methods have different production requirements. Embroidery, screen printing, laser engraving, digital transfer and sublimation may each follow a different process.

Large orders, multiple branding positions or mixed-size apparel orders may need additional checking and production time.

Delivery options

Delivery or collection options are confirmed during the quote process. Delivery costs may depend on destination, parcel size, weight and urgency.

Customers should provide complete delivery details, including company name, contact person, phone number and delivery address.

Urgent orders

Urgent orders should be discussed before quote approval. Lilly White will check whether products, artwork approval and branding production can realistically meet the deadline.

Where timelines are too tight, we may suggest alternative products or branding methods.

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